Useful Info : About Us

About Us

About Us FAQ Links

Welcome and thank you for choosing CigarOne

CigarOne Advantages

  • 100 % Authentic Cuban Cigars directly for the official Habanos Importer in Switzerland
  • Superior Swiss Quality products
  • Guaranteed Deliveries
  • Guaranteed Satisfaction
  • Tailored Advice and Personalized Customer Service
  • Secure Payment Area
  • The Privacy and Confidentiality of a Swiss Bank

Privacy & Security

What Personal Information about Customers does CigarOne.com gather?

To guarantee the confidentiality and safety of our customers, personal information (credit card, name, address, e-mail) will be sent on a secure document and in an encrypted format. Our web site is globally protected with the highest grade encryption certification -Secure Socket Layer (SSL). There is no higher security available for commercial transactions.

The information we gather from customers helps us personalize and continually improve your shopping experience at CigarOne.com. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses CigarOne.com.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from CigarOne.com if your computer supports such capabilities.

What about Third-Party advertisers and links to other Websites?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. Therefore, we do not provide any personally identifiable customer information to advertisers or third-party web sites.

Are children allowed to use CigarOne.com?

CigarOne.com does not sell products for purchase by children.

Guarantee

It is no secret when referring to Habanos cigars, that both authenticity and quality are hard to guarantee. This is why we insist on receiving all our cigars from Switzerland's official Importer of Habanos and additionally insist on manually checking the contents of each individual cigar box before placing them into our humidor.

Based in Geneva Switzerland, a hub for Cuban cigars, we understand the importance of Product Quality and Customer Service. Renowned for our beautiful intricate clocks and delicious chocolates, we are also familiar with the importance of receiving life’s indulgences in a timely manner. Our commitment to you is to guarantee a superior product delivered in mint condition to the doorstep of your home.

Simply put, our pledge is to ensure your satisfaction and guarantee that CigarOne becomes your only choice for Cuban cigars. But that's enough about us, now we'd like to hear more about which cigars you take pleasure in smoking.

Enjoy your visit and please do not hesitate to contact us should you need any further assistance.

As we are always looking for ways to improve both our business and our customer service, your recommendations and comments are always welcome.

Please do send us an e-mail or give us a call.

CigarOne.com
+41 22-840-4948
info@CigarOne.com

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Swiss Premium Accessories | CH-1299 | Switzerland | info@CigarOne.com | t: +41.22.840.49.48 | f: +41.22.840.49.40